Tired of the back-and-forth emails just to schedule a meeting? In this quick video, we show you how Microsoft Bookings makes appointment scheduling simple. Learn how to set up a booking page, let clients pick a time that works for them, and have appointments land automatically in your Outlook calendar, with Teams meeting links and email reminders included. Whether you run a small business, a support desk, or a busy team, Bookings helps you save time and cut down on no-shows, all within Microsoft 365.

QR codes are everywhere, and so are the scammers using them. Quishing (QR code phishing) hides malicious links behind a square that your email filter can’t read, and your eyes can’t verify. In this short video, you’ll learn how quishing attacks work, the red flags to watch for, and what to do before you scan. In this video: What quishing is and why attackers love it Real-world examples: fake parking meters, “package delivery” flyers, and urgent IT or HR emails Five red flags: unexpected codes, urgency, stickers placed over existing codes, requests to log in, and codes in emails that claim to be from your own company The safe-scan checklist: preview the URL, verify through a trusted channel, and never enter credentials after scanning How to report a suspicious QR code Key takeaway: If you wouldn’t click an unknown link, don’t scan an unknown code. When in doubt, report it. Who it’s for: All employees. No technical background needed. Length: [X] minutes Tags/keywords: quishing, QR code phishing, phishing awareness, security awareness training, cybersecurity training, social engineering, QR code scams Shorter version (for an email or LMS blurb): QR codes can hide phishing links that bypass email security. Learn how quishing works, how to spot the warning signs, and what to do before you scan. Two minutes that could protect your account and your company. I can adjust the tone (more playful or more formal), match a specific length, or tailor it to a company or industry if you tell me more.

Break-Fix vs. Managed Services: Which Is Right for Your Business? In this video, we explore the key differences between break-fix IT support and managed services to help you choose the best approach for your business. Break-fix support means paying for IT services when something goes wrong, while managed services focus on proactive monitoring, maintenance, and ongoing support to help prevent issues before they happen. Learn about the benefits, costs, and potential drawbacks of each approach, and discover how the right IT strategy can improve reliability, reduce downtime, and support your business's long-term growth. Whether you're a small business owner or looking to improve your company's IT infrastructure, this video will help you make a more informed decision about your IT support needs.

How to Spot Phishing: Protect Yourself from Online Scams Phishing scams are increasingly common, and cybercriminals keep finding new ways to trick people into sharing sensitive information. In this video, learn how to spot phishing emails, suspicious links, fake websites, and other warning signs that could put your personal information or business security at risk. We'll cover common phishing tactics, red flags to watch for, and practical tips to help you stay safe online. Whether you're at work or browsing at home, recognizing phishing attempts is essential to protecting yourself and your organization from cyber threats. Watch now to learn how to identify suspicious messages, avoid common scams, and strengthen your cybersecurity awareness!

Email attachments are a common way for cybercriminals to deliver malware, ransomware, and phishing scams. In this video, we’ll cover the warning signs to look for before opening an attachment, including unexpected files, suspicious file types, urgent messages, and emails from unfamiliar senders. Learn how to safely handle attachments and avoid clicking your way into a costly security incident.

Found a USB stick? Don’t plug it in! Cybercriminals can use seemingly harmless USB drives to spread malware, steal information, or gain access to your computer and network. In this video, we’ll explain the risks of unknown USB devices and what you should do if you find one. A simple decision to leave it unplugged could help protect your data, your devices, and your entire business.