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3N1 IT Consultants Services
Help Desk On Demand
Help Desk , Is it for your company?
In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and so on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.
With 3N1 IT Consultant’s Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.
Our Help Desk supports:
• Microsoft and Apple desktop operating systems
• Microsoft Office and leading third-party applications
• Email applications and Web browsers
• Thin clients and virtual desktop infrastructure (VDI)
• Hardware and network troubleshooting
• Printer installation and support
• Mobile phones and tablets
• User administration
• Desktop performance problems
• Virus and malware infections
An Extension of our Remote Monitoring Solution
Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.
That’s why our help desk seamlessly extends our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.
Solutions that save time and increase productivity
When your employees are not fighting old equipment, waiting on hardware, or waiting for an IT person to fix an issue, we have modern solutions that help keep your people working. From Cloud Computing to help desk. 3N1 IT Consultants can save you time and help save you money. Give us a call today So we can start saving you money on IT services. 561-449-2045
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3 Reasons 3N1 IT Help Desk works
Expert Customer Service
“In the world of IT, problems happen. Computers crash, passwords are lost, email stops working,
and the list goes on. Without proper technical support readily available, these problems can bring your business to an abrupt and potentially damaging halt. With 3N1 IT Consultants Help Desk, you can enjoy peace of mind knowing that our certified technicians are able and ready to answer your questions and quickly solve your problems.”
Faster Problem Resolution
“With our help desk solution, you’ll receive consistent and reliable IT support for faster problem
resolution—no matter what time of day. Our technicians are acutely aware of your business’ needs, and have the necessary skills to work directly with you to resolve even your most complex
technical issues.”
Access to Certified Technical Support
“Our help desk solution gives you complete access to our team of highly knowledgeable, certified technicians. Our staff is expected to meet specific requirements outlined by a robust training program, receiving regular coaching and quality reviews to continuously sharpen their skills. And, they’re backed by a team of professional
Help Desk Compliments our Suite of Fully-Managed IT Services
Full Problem Resolution & Expert Customer Service
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In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.
With 3N1 IT Consultants’s Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.
Proactive Care & Maintenance
Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.
That’s why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing and are actively working to resolve it